Terms of Service

Last updated: August 9, 2026 · DoorYard LLC, Detroit, Michigan

These Terms are an agreement between you and DoorYard LLC ("DoorYard", "we", "us"). They govern your use of the DoorYard apps and website. By creating an account or using DoorYard, you agree to them. If you don't agree, please don't use DoorYard.

1. The service

DoorYard is a marketplace venue connecting households with independent local service providers. DoorYard is not the service provider and does not perform the services. We do not employ, supervise, direct or control service providers, and we do not guarantee the quality, timing, legality or outcome of any work they perform.

DoorYard operates neighborhood by neighborhood. Availability in your area is not guaranteed, and features may vary by area while we roll out.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use DoorYard. If you use DoorYard on behalf of a business, you represent that you're authorized to bind that business to these Terms.

3. Your account

DoorYard signs you in with a link sent to your email address rather than a password. Keep access to that email account secure — anyone who can read it can sign in as you. Tell us immediately at support@dooryardapp.com if you believe your account has been accessed by someone else.

You are responsible for the accuracy of the property and contact information you provide. You may delete your account at any time from inside DoorYard; see account deletion.

4. Offers, bookings and cancellations

An offer shows the service, the time window, and the price set by the service provider. Accepting an offer creates an agreement between you and that provider for that work at that price. At the point you accept, your service address is released to the provider so they can perform the work.

Offers expire. A provider may withdraw an offer before it is accepted, and weather, access problems or equipment failure may prevent work going ahead. Where a job cannot be completed, the provider is responsible for telling you and for any refund of amounts you paid them directly. Cancellation and rescheduling behavior is described in the app at the time of booking.

5. Terms for service providers

If you use DoorYard to operate a service business, you additionally agree that:

• You are an independent business. Nothing in these Terms creates an employment, partnership, agency or joint venture relationship with DoorYard.
• You hold and maintain all licenses, permits, registrations and insurance required for the work you offer, and the information and documents you upload — including proof of insurance — are accurate and current.
• You will only send offers for work you are genuinely able and equipped to perform in the window you offered, at the price you stated.
• You will treat customer information — especially addresses and contact details — confidentially, use it only to perform the booked work and to service that relationship, and never sell it or use it for unrelated marketing.
• You are responsible for your employees and crew members, including anyone you invite to your business on DoorYard, and for their conduct at a customer's property.
• You are responsible for your own taxes and for your obligations to your workers.

6. Fees and payment

For households, DoorYard is free to use. Optional subscription plans for people managing properties on behalf of others are purchased on our website, and their price and billing period are shown before you buy. Subscriptions renew until cancelled, and you can cancel at any time to stop the next renewal.

For service providers, DoorYard charges a plan fee if you chose a paid plan, and a fee on work that is actually booked. We do not charge for leads, impressions, or contact details. Current plan prices and fees are shown in the app before you incur them, and your upcoming invoice is visible before it settles. Fees may change on notice; changes are not applied retroactively to work already booked. Payments are processed by our payment processor, subject to their terms.

7. Text message program

DoorYard sends recurring automated text messages — such as same-day service offers for categories you opted into and updates about your bookings — to users who provide express consent and verify their mobile number. Consent is not a condition of any purchase or of using DoorYard. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time; reply HELP for help or contact support@dooryardapp.com. Carriers are not liable for delayed or undelivered messages.

8. Acceptable use

You agree not to:

• Use DoorYard for anything unlawful, deceptive, harassing or unsafe.
• Misrepresent who you are, your business, your insurance, or your ability to do the work.
• Collect, scrape or harvest other users' information, or use it outside a booking.
• Interfere with, probe, or attempt to gain unauthorized access to DoorYard's systems.
• Manipulate ratings or reputation signals, including by creating fake bookings.
• Use DoorYard to send messages a recipient has not consented to receive.

9. Your content

You keep ownership of what you upload — photos, messages, ratings and business details. You grant DoorYard a non-exclusive, worldwide, royalty-free license to host, store, display and transmit that content as needed to operate the service (for example, showing a proof-of- service photo to the household whose property it is). You are responsible for having the right to upload what you upload.

Ratings and reputation signals are generated from real, completed bookings. We may remove content that violates these Terms.

10. Our intellectual property

DoorYard, the DoorYard logo, the apps, the website and their contents are owned by DoorYard LLC and protected by intellectual property law. These Terms grant you a limited, personal, non-transferable, revocable license to use DoorYard for its intended purpose. No other rights are granted.

11. Disclaimers

DoorYard is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant the work of service providers. Verification of insurance means we received and reviewed a document a provider supplied; it is not a guarantee of coverage, competence, or safety. Reputation signals describe past activity on DoorYard and do not predict future results. You are responsible for your own decision to let anyone onto your property.

12. Limitation of liability

To the fullest extent permitted by law, DoorYard LLC and its officers, members, employees and agents will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to your use of DoorYard — including any act or omission of a service provider or a household.

Our total liability for all claims relating to DoorYard in any twelve-month period will not exceed the greater of (a) the amount you paid DoorYard in that period, or (b) one hundred US dollars ($100).

Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to indemnify and hold harmless DoorYard LLC from claims, damages, losses and reasonable legal fees arising out of your use of DoorYard, your breach of these Terms, your violation of law or of anyone's rights, or — if you are a service provider — the services you perform.

14. Suspension and termination

You may stop using DoorYard and delete your account at any time. We may suspend or terminate an account that breaches these Terms, creates risk to other users, or where we're required to by law. Sections that by their nature should survive termination — fees owed, content license as needed for records, disclaimers, liability limits, indemnity and governing law — survive.

15. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of laws rules. You and DoorYard agree to the exclusive jurisdiction of the state and federal courts located in Wayne County, Michigan, for any dispute not otherwise resolved.

Before filing anything, please contact us at support@dooryardapp.com. Most disputes can be resolved by a person reading an email, and we would rather do that.

16. App store terms

If you download DoorYard from the Apple App Store or Google Play, your use is also subject to that store's terms. Apple and Google are not parties to these Terms, are not responsible for DoorYard or its content, and have no obligation to provide support for the app. Apple and its subsidiaries are third-party beneficiaries of these Terms as they apply to the iOS app, and may enforce them.

17. Changes to these terms

We may update these Terms. We'll change the date at the top, and for material changes we'll notify you in the app or by email before they take effect. Continuing to use DoorYard after that means you accept the updated Terms.

18. Contact

DoorYard LLC
Detroit, Michigan, United States
Support: support@dooryardapp.com
Privacy: privacy@dooryardapp.com